Terms & Conditions

Welcome to Neumart Technology webstore. Neumart Technology Pte Ltd provides the listed products and service subject to notices, terms and conditions as set out below. You agree that by accessing, browsing, and shopping on this website, you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with the listed Terms of Use, then you are expressly prohibited from using the site and you may close the site immediately.

User Registration

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Products

All prices listed are inclusive of Goods & Services Tax (8%). The GST amount for each order will be reflected upon checkout. Neumart Technology Pte Ltd reserves the rights to change product prices without prior notice at any time.

We make every effort to display as accurately as possible the specifications, and details of the products available on the Site. However, we do not guarantee that the colour, features, specifications and details of the products will be accurate, complete, reliable, current or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products.

All products are subject to availability prior sales, and we cannot guarantee that items will be in stock between time of checkout and order processing. We reserve the right to discontinue any products at any time for any reason.

Payments

All prices listed on our website are quoted in Singapore Dollars (SGD) subjected to GST by the Singapore Government. Full payment is required when placing your order in our online shop.

All our online transactions are processed via Credit Card or PayNow.

Delivery Terms

The delivery terms clause of the eCommerce Terms and Conditions is also often referred to as the “Shipping Policy” and includes the basic shipping/delivery policy for our online store. Self collection at our store will be required on all orders with a total value less than S$600. Self-collection is available during operating hours at 51 Bukit Batok Centre #02-10 Singapore 658077

Additional delivery charges will apply for CBD, Sentosa, Jurong Island, etc. Please email us for further information. We shall make every effort to fulfil orders placed by customers through our online store. Neumart Technology Pte Ltd shall not be liable to any person if we shall decline to fulfil an order for any reason, or if we are unable to supply an order because of an unforeseen change to the Products (as the case may be), or because the Products may be unavailable.

All delivery dates are estimated and Neumart Technology Pte Ltd will not be held liable for any delay in delivery of the goods due to unforeseen circumstances.

Delivery Terms

Cancellation of orders cannot be accepted after payment is received. We apologise for any inconvenience caused.

However, if you would like to postpone the delivery of your order, do give us 2 Working Day’s notice in advance of the original delivery date. If there is a quality issue or if you received a wrong item, please also contact us immediately.

Cancellations and Refunds

Cancellation of orders cannot be accepted after payment is received. We apologise for any inconvenience caused.

Liability & Return Policy

Any defect in the quality, quantity and condition of the goods should be notified by the Customer to Neumart Technology Pte Ltd, upon receipt of the goods and the delivery should be refused by the Customer. If the Customer does not notify us and accepted the delivery, Neumart Technology Pte Ltd will not accept liability for such defect and the Customer will be required to pay for the goods in full as if delivered, refund and exchange will not be entertained.

For any reason requiring the products to be returned/exchanged, it must be made within 7 days subject to approval by Neumart Technology Pte Ltd. Refunds and exchange are strictly not allowed beyond the stipulated time period. Returns are only accepted for defected/incorrect quantity items. In order to be eligible for a return, your item must be unused and in its original condition and packaging intact.

Privacy Policy

Neumart Technology Pte Ltd does not disclose the Customers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Personal Data Protection Act 2012

By accessing the Site, you are to provide your personal data to Neumart Technology Pte Ltd, you hereby acknowledge that you have read this Policy and that you are giving permission to the collection, usage and disclosure of your personal data by Neumart Technology Pte Ltd in accordance with this Policy. If you do not agree to the terms of this Policy, please do not access the Site or provide your personal data to Neumart Technology Pte Ltd.

Neumart Technology Pte Ltd may collect personal data that you voluntarily provide to us, whether through the Site, or other platforms or channels (such as through email, telephone and other forms of communication). At various places on the Site or in the course of obtaining the services provided by Neumart Technology Pte Ltd, you are to provide certain personal data such as your full name, email address, address, country of residence, telephone number and other personal information, in order to access or use certain features or services of the Site or to otherwise obtain our services. For example, personal data may be collected when you register an Account, make a purchase, or when you contact our customer service or helpdesk via email, phone or other channels. You can always choose not to provide your personal data, but you may not be able to access or use certain features or services of the Site, or to obtain certain services from us.

Acceptance of Terms

By using this website, you signify your acceptance of the Terms and Conditions. These Term of Use constitute a legally binding agreement made between you whether personally or on behalf of an entity